The public is welcome to call the non-emergency phone line at 478- 542-9911 to schedule a tour (or for us to come to you) of the 911. Please contact us so we can share our knowledge with students and our citizens and teach them how to handle 911 calls more efficiently. You may email the Director directly at Captain Mikki QuinonesĢ. We welcome the opportunity to educate students or people about 911. Lf you feel that an employee has acted improperly or not given the level of service expected or has gone above and beyond your expectations, you may register your complaint/compliment in the following ways:ġ. Encourage compliments about the performance or actions of our members and employeesĬomplaints should describe the events or incident, date and approximate time, and the telecommunicator's name if known.Encourage complaints and/or questions about the performance or actions of our members and employees.Encourage citizens to recommend improvements in our service delivery.Includes Columbus, Fort Benning, Bibb City, and all surrounding areas served by the Muscogee County Sheriff’s Office. As a means of maintaining Houston County Emergency Services exceptional level of performance and community relations, we: Crime-focused news impacting Houston County, Georgia and the surrounding area. An archive of every person arrested and booked into the Muscogee County Jail in Muscogee County, Georgia. It is our goal to investigate all complaints regarding our performance while ensuring confidentiality for both the complainant and the subject of the complaint.